![]() ![]() Customers are forced to throw out their goods and replace them with new ones. ![]() There are also strict warranty rules, meaning Microsoft and the like will only bother mending devices that have been recently purchased.Īll of this means the turnover of smartphones, laptops, and game consoles is high. Replacement parts are only available through official channels, such as their own repair services and accredited third-party companies, and systems are designed to only accept these sanctioned components. Tech giants like Microsoft and Apple have been criticized for making it difficult for customers to fix their own gizmos. ![]() ![]() Microsoft has pledged to help folks independently repair their own broken Surface laptops and Xbox consoles by making spare parts and information more easily available by the end of 2022. ![]()
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